News - Econia

Quality Certification Ensures Reliable Services for Econia's Customers

Written by Susanna Suomela | 13.3.2025

We are proud to announce that we have successfully passed the latest audit for the ISO 9001:2015 standard. The audit is conducted annually by Bureau Veritas, and we have been certified since 2006. This certification confirms that our operations meet international quality management system requirements, ensuring first class service for our customers.

 

 

What is the ISO 9001:2015 Standard?

 

ISO 9001:2015 is a globally recognized quality management system standard that defines the requirements for an organization's quality management practices. Its goal is to ensure that a company can consistently provide products and services that meet customer and regulatory requirements while promoting continuous improvement and customer satisfaction.

 

How Does the Certification Support Our Customers' Business?

 

An audit is an external expert assessment ensuring that Econia meets the requirements of the ISO 9001:2015 standard.

"This means our customers do not have to worry about fluctuations in service quality, as we maintain consistency in all situations. Regulatory requirements are automatically met as part of our processes, ensuring smooth and compliant collaboration. We continuously develop our services based on your feedback, ensuring that our solutions align perfectly with your needs. This allows you to focus on your core business rather than quality assurance and use your resources more efficiently," summarizes Econia's Director, Arttu Eräpalo.

The standard sets clear quality management requirements, providing our customers with:

  • Consistent Quality – You always receive the same high level of service and products.
  • Predictability – You can rely on the effectiveness of our processes.
  • Risk Minimization – Our operations are based on thorough risk management.
  • Efficient Processes – Resources are utilized optimally.

 

Our Quality Is Built on 7 Principles

 

Our operations are based on the principles of the ISO 9001:2015 standard:

  • Customer Focus – Your needs drive our actions.
  • Clear Leadership – Consistent quality requires determined leadership.
  • Employee Engagement – Our entire team is committed to quality.
  • Process Approach – We follow clear and efficient working methods.
  • Continuous Improvement – We continuously enhance our operations.
  • Evidence-Based Decision Making – Our solutions are based on facts.
  • Partnership Management – We value long-term collaborations.

 

Certification is a proof of our commitment to high quality and customer satisfaction. We thank our customers for their trust and will continue developing our operations to ensure we always provide the best possible service.